Hooked on Phonics: UX Research intern

Hooked on Phonics is a trusted brand that has provided literacy education solutions to millions of kids over the last 35+ years, and we are looking to expand and modernize how we build enticing, engaging, and effective products. We are at an exciting moment, introducing new processes, shipping new products, and learning more about our users, both past and present.

Hooked on Phonics is looking for a multi-talented individual to work with us as a UX Research intern.  The Hooked on Phonics team has ambitious goals and a small team, so you’ll have a big role, with plenty of responsibility.  We are looking for someone who is willing to take initiative and help out in many aspects of UX Research. 

Role Overview:

We are seeking a motivated UX Research intern to join our team for the Fall semester of 2024. The intern will be managed by the Senior Director of Product & UX and will collaborate closely with our external design and development team, our educational advisor, the marketing team, and the content team.

Key Responsibilities:

• Assist in recruiting and organizing logistics for research initiatives.

• Identify assumptions and determine appropriate research methods to test assumptions and hypotheses.

• Produce research protocols that adhere to best practices.

• Produce and test prototypes with kids and/or parents.

• Analyze research results (data, transcription, reports).

• Assist in producing documentation of research takeaways and recommendations.

Requirements:

• Current graduate student

• Experienced in UX Research methods and qualitative research study design

• Excellent written and spoken communication skills

• Good rapport with kids

• Available remotely for 15-20 hours per week

• Own a computer with reliable internet access

• Eager to learn!

Internship Details:

• Duration: Fall semester of 2024 (September - December)

• Start Date: Flexible, after Labor Day

• End Date: Flexible, mid-December

• Hourly Rate: $20/hour, paid biweekly

• Hours: 15-20 hours per week (2 - 2.5 days), remote

Bonus:

• You love and have experience working with kids and/or in early childhood education

• You have worked as part of a product team in a past role.

Application Instructions:

Please send the following materials to Chrissy Glaser (clg461@nyu.edu).

• Resume

• LinkedIn profile link

• Portfolio link (if available)

• Cover Letter addressing the following questions:

  • Which of your experiences do you think most prepare you to work as a UXR intern at Hooked on Phonics? Convince us that your past experience will make you a beneficial addition to our team.

  • What is it that interests you about Hooked on Phonics and the work we’re doing?

  • Why do you want to work with us at Hooked on Phonics?

  • What three major skills are you hoping to gain through this internship? How do these skills relate to your future goals?

• Research Study Brief

  • Please create a simple brief (no longer than one page) for a research study to answer the following research question:

• How do parents who subscribe to Hooked on Phonics assign value to their subscription? Do they value the physical or the digital aspect of their subscription more?