Mala Brands International Inc 

Mala Brands International Inc 

We are a start-up chain restaurant business, and are building our own restaurant tech, central kitchen and supply chain. Our local store brand is called MalaTown. Since 2023, we have opened up 9 local stores across the US. At Mala Brands International, we’re building the next generation of fast-casual dining with MalaTown—our growing restaurant brand bringing authentic malatang and Asian culinary culture to food lovers across the U.S.

>> Learn more about us here: https://www.malatown.us/

As we continue to grow, we’re looking for passionate and driven individuals to join us through the following internship opportunities 

Three Internship Postiions are available: (remote, unpaid, with potential stipend and 50% off staff meals)

1) Learning Design Intern

Summary

As our Learning Designer Intern, you will be responsible for teaching cooking methods, standardizing food prep processes, and ensuring consistent taste and quality across all MalaTown kitchens. This role bridges culinary expertise and operational discipline, and plays a crucial part in scaling our brand without compromising quality.

About MalaTown:

MalaTown isn't just about food; it's about bringing people together with authentic mala-tang. Founded in San Francisco and New York City, we redefine dining by blending traditional flavors with modern innovation. Our commitment to authenticity and customization lets you handpick your favorite ingredients, creating a unique, high-quality experience in every bowl.

Key Responsibilities:

• Design a learning experience on core cooking methods, recipes, portioning, and equipment use

• Develop and maintain clear, step-by-step Kitchen SOPs (Standard Operating Procedures)

• Conduct in-store and central kitchen trainings on ingredient handling and dish assembly

• Perform spot checks and audits to ensure consistency in preparation and presentation

• Collaborate with R&D and Ops teams to roll out new menu items with clear instruction sets

• Document training feedback and improve materials continuously

Qualifications:

• Strong research skill on knowledge of food safety, kitchen workflows, and scaling recipes

• Ability to break down complex steps into easy-to-follow instructions (written & visual)

• Fluent in English & Mandarin/Spanish is preferred

• Hands-on, proactive, and comfortable leading kitchen teams of various experience levels

• Willing to travel between store locations if needed

Benefits:

• Direct impact on the consistency and quality of a fast-growing food brand

• Discounted meals, team discounts, and kitchen swag

• A collaborative team that values teaching, systems, and great food

• Room to grow into higher-level culinary ops or training leadership

• Potential Stipends!

 2) Training and Development Intern:

Summary

As a Learning & Development Coordinator, you'll play a key role in helping our restaurant staff—from front-of-house to kitchen crew—grow their skills, improve performance, and build long-term careers at Mala Town. You'll design, deliver, and continuously improve training programs that are practical, engaging, and aligned with our store operations.

About MalaTown

MalaTown isn't just about food; it's about bringing people together with authentic mala-tang. Founded in San Francisco and New York City, we redefine dining by blending traditional flavors with modern innovation. Our commitment to authenticity and customization lets you handpick your favorite ingredients, creating a unique, high-quality experience in every bowl.

Key Responsibilities

• Deliver in-person and digital training for new hires and existing team members

• Support store managers in onboarding, cross-training, and performance coaching

• Create easy-to-understand guides, SOPs, and learning checklists for daily tasks

• Organize workshops on service standards, food safety, customer interaction, etc.

• Collect feedback from employees to improve training content and delivery

• Monitor skill development and work with Ops on growth plans and promotions

• Foster a positive learning culture that motivates and retains staff

Requirements

• Experience in hospitality training or adult learning.

• Strong communication and teaching skills (bilingual in English & Spanish is a plus)

• Passion for people development, especially in fast-paced environments

• Detail-oriented with the ability to create simple, effective training materials

• Comfortable traveling between store locations (only when needed)

Benefits

• Help shape the future of a growing national food brand

• Work with passionate operators and supportive leadership

• Make a real difference in the lives and careers of frontline staff

• Discounted meals, employee perks, and room to grow with us!

• Potential Stipends!

 3) Training and Development Intern:

Summary

Join us as a Social Media Operations Intern and help grow MalaTown’s online voice! You'll support content publishing, monitor engagement, and help coordinate digital campaigns across platforms like Instagram, TikTok, Xiaohongshu, LinkedIn and more.

About MalaTown

MalaTown isn't just about food; it's about bringing people together with authentic mala-tang. Founded in San Francisco and New York City, we redefine dining by blending traditional flavors with modern innovation. Our commitment to authenticity and customization lets you handpick your favorite ingredients, creating a unique, high-quality experience in every bowl.

Key Responsibilities

• Assist in managing posting calendars and daily content publishing

• Track and report on engagement and follower growth

• Collaborate on content ideas with the design/marketing team

• Monitor UGC and community trends (especially among Gen Z audiences)

• Help manage influencer outreach and event coordination

Qualifications

• Passionate about food, culture, and digital storytelling

• Familiar with social media platforms (especially short video)

• Organized, responsible, and excited to work in a fast-paced brand

• Bilingual in English & Mandarin preferred

• Bonus: Experience with Canva, CapCut, or social media tools (like Later)

How to Apply:

To apply, please e-mail the following to Chrissy Glaser at clg461@nyu.edu:

• Resume/CV

• Cover Letter outlining: "Tell us why you are interested in this position and how you experience matches our requirements"

• Optional Portfolio